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Frequently Asked Questions

What is Creosote?
Creosote is a type of soot that can form in your chimney as you use your wood burning fireplace. The wood burns and creates smoke which can contain creosote. If the smoke doesn’t rise fast enough, the creosote can accumulate in your chimney. Creosote starts off somewhat easy to clean and remove.
How do I stop creosote buildup in my chimney?
  1. Only burn dry, seasoned firewood. …
  2. Never burn artificial logs. …
  3. Build hot, clean burning fires. …
  4. Make sure the fire gets enough oxygen. …
  5. Reduce condensation by warming up a cold flue. …
  6. Schedule an annual chimney cleaning and inspection.
How do I know if if I have creosote buildup?
  1. Reduced drafting in fireplace.
  2. Less ash and more wood in the fireplace after a fire.
  3. Black soot in and around the fireplace.
  4. Very dark smoke from the chimney.
  5. You can visibly see more than 1/8 of an inch of soot build-up.
Does creosote go away on its own?
Creosote buildup never goes away on its own. Once a layer of creosote forms, it’s there for good until it’s physically removed. Without proper cleaning, multiple layers of creosote will steadily build up every time you use your fireplace
Is creosote a common chimney problem?
Excessive creosote is not only the most common chimney problem, but it is also the most hazardous. And it is the number one cause of residential structure fires. Creosote is a natural byproduct of combustion.
How often should I have my chimney swept?
We encourage having your chimney swept at least twice a year when burning wood or bituminous house coal and at least once a year when burning smokeless fuels. The best times to have your chimney swept are just before the start of the heating season and after your stove has not been used over a prolonged period.
How do I know if my chimney needs cleaning?
  1. Your fireplace smells like a campfire. …
  2. Fires burn oddly. …
  3. It takes more effort to get a fire going and keep it going. …
  4. Smoke fills the room. …
  5. The fireplace damper is black. …
  6. Fireplace walls have oily marks. …
  7. There’s evidence of animals.
What are signs of a chimney fire?
Signs of a fast-burning chimney fire
  • Flames or sparks. …
  • A loud cracking, popping or roaring noise. …
  • A lot of smoke. …
  • A strong smell. …
  • Changes in colour. …
  • Cracks and damage. …
  • Creosote pieces outside the chimney.

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We offer free estimates to see if your chimney is ready to use that includes a visual inspection.